Physical Disability Support.
Independence-focused homecare — practical help with daily tasks, mobility, and getting out into the community.
- Trained in safe moving and handling
- Equipment-confident: hoists, wheelchairs, transfers
- Support to stay active and socially engaged
Care that adapts as needs change.
Familiar routines
Carers learn meal times, favourite chair, the radio station that calms an afternoon.
Medication support
Prompts, observed administration where needed, and accurate written records.
Engagement & wellbeing
Activities matched to ability — conversation, walks, music, photographs.
Meals & nutrition
Shopping, cooking, and gentle encouragement at the table — eating well makes a real difference.
Personal care
Bathing, dressing, and continence support — delivered with privacy and dignity.
Daily notes to family
Written updates after each visit so you always know how your loved one is doing.
Questions families ask us.
If your question isn't here, call us on 020 7018 2721 — we're happy to talk through anything.
How quickly can care start?
For most situations we can begin within 5 to 7 days of an enquiry — sometimes sooner. The first step is a free home assessment with a senior carer, usually within 48 hours of your call.
What happens if a carer can't make a visit?
Our office team covers backup. You'll always have a familiar face available, and we'll let you know in advance if a regular carer changes.
Are you NHS-funded or do families pay directly?
Both. We work with NHS commissioners and local authorities across four London boroughs, and also support private clients. We can help you understand what funding might be available.
Can you support someone with complex or multiple needs?
Yes. Many of our service users have complex needs — we work closely with GPs, district nurses, and family members to coordinate care across the wider team.
What training do your carers have?
All carers complete the Care Certificate. Senior carers and specialist staff complete additional modules — dementia, palliative, mental health, safeguarding. Training is refreshed annually.
Talk to us about care.
No phone trees, no rushed calls. Our office is open Monday to Friday, 9am to 6pm — and we have 24/7 on-call cover for current service users.